Help & Resources

FAQ Product Questions:


What is a reverse phone search:

It's a confidential way to find out who a phone number belongs to. Reverse phone search works for landline, unlisted & non-published numbers, and cell phone lookups.

What is a people search by name?

It's a confidential way to find people so that you can reconnect or just get more info on a person.

What is included in a reverse phone lookup?

Our reverse phone lookup includes the following information (if available): First Name, Middle Name, Last Name, address, city, state, other phone numbers that belong to owner of the phone number that you searched.

What is included in a people search by name?

Our people search report is similar to our reverse phone lookup report in that it includes (if available): First Name, Middle Name, Last Name, address, city, state, other phone numbers (including mobile numbers and unlisted numbers) that belong to the person being searched.

What is a reverse address search?

A reverse address search is a confidential way to find who lives at a given address.

What is included in a reverse address lookup report?

Our reverse address lookup report is similar to our reverse phone lookup report in that it includes (if available): First Name, Middle Name, Last Name, address, city, state, other phone numbers (including mobile numbers and unlisted numbers) that belong to the person being searched.

How do I preform a search?

Simply choose the search that you want to run and enter your search criteria. Currently we have 3 different types of searches: reverse cell phone lookup, people search, reverse address lookup.

Why can't I find what I'm looking for?

We have information on A LOT of people but there may be times that we do not have information on a person or phone number. However, this is very unlikely.

What if results no results are found?

If for some reason that we do not have information on the search that you performed you will not be charged. As mentioned above it is very unlikely that no results will be returned in your search report.

Will the person I am searching for be notified that I searched for them?

Absolutely not! All of our searches (reverse cell phone lookup, people search by name, reverse address lookup, free searches during Happy Hour, etc.) are 100% confidential. The person that you are searching for will NOT be notified that you searched for them.

FAQ Subscription Questions


What is an NCD membership?

Here at the National Cellular Directory we have multiple membership plans to choose from. A membership plan is predefined number of searches that you get per month for a monthly cost.

How much does a membership cost?

Currently our most popular membership plan is our Silver Membership Plan. This includes up to 20 searches per month for $19.99/month. If you need more than 20 searches please contact us and we will work with you to meet your search needs.

How can I pay?

Currently we take the following forms of payment: VISA, MasterCard, Discover, American Express.
PayPal is coming soon!

How do I cancel my membership?

You can cancel your membership by clicking the "Cancel" link next to your membership information at the bottom of the "My Account" section. You can also send an email to our customer service department at support@nationalcellulardirectory.com

What is a credit?

When you purchase a membership plan you get a specified numbers of searches that you can perform within that month for a monthly price. When using a membership plan each successful search uses 1 credit. For example our Silver Membership plan will give you 20 search credits for 19.99 (per month). When you run a search on NCD and results are found successfully it will cost you 1 search credit.

What will show on your credit card statement?

When you purchase a report and/or membership from us your credit card statement will show as one of the following:

National Cellular Dire 888-346-9978 Mn

Http://www.nationalcel 888-3469978 Mn

How long will it take for my refund to show in my bank account/statement?

After a refund is processed it will typically take 1-2 business days for the refund to appear in your account/statement. However, depending on your bank it could take up to 1-2 weeks for it to show up in your account/statement.

What should I do if I have a question?

Please send all questions to our customer support email address at: support@nationalcellulardirectory.com

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